Why were my items delivered early?
The transit days stated by our couriers are often an accurate estimation and factor in the longest transit time. Therefore, occasionally, a journey may be faster than anticipated where, amongst a combination of other possible factors, there was a low volume of traffic that day.
- My address is difficult to find/not very accessible. Can I provide more information?
- What kind of addresses can Sherpr collect from?
- Can a multi-item shipment be collected from different addresses?
- Can I change my pick up date, name, address or phone number?
- Do I need to be present when my box/bag is picked up?
- Can I leave my box/bag unattended for pick up?
- What do I do if my box/bag was not collected?
- Do you collect/deliver from airports or ship ports?
- What time will collection take place?