My box/bag is showing as ‘Delivered’ but I haven’t received it?

Created by Admin Admin Aug 04, 2017 14:10:41 PM Published in DELIVERY 704 Views.

This is likely to be the case where your item has been received by someone at the destination. Please check with your establishment, hotel reception or concierge desk to see if this is the case. If your item still cannot be located, please contact us as soon as possible on +44 (0) 2039506616 or send us an email at