How far in advance do I need to book?
Please ensure to book as early as possible.
As transit times vary for each country, we advise you to give us at least 14 business days notice prior to your departure date. This will also allow enough time for us to send out your box(es), if you need them.
- I have multiple shipments; how does it work?
- How will I receive my labels?
- How do I book?
- Should I contact the hotel or resort that my items are being shipped to?
- Can I expect any additional fees/charges?
- What is volumetric Weight?
- How do I calculate volumetric weight?
- What happens next?
- Do you offer storage?
- Why are my items being shipped to the Sherpr warehouse?
- Can I cancel or change my order?
- Are there any destinations you do not send to?
- I do not see the country I want my equipment to be collected from, what should I do?