Does SHERPR guarantee delivery on international shipments?
SHERPR will make every effort to ensure on-time delivery of International Shipments. Please be aware however that Customs, and other factors such as the inclusion of any restricted items which are outside our control may affect delivery times. SHERPR will however make every effort to aid and assist in getting any package through customs.
- Is a signature required at the delivery address?
- What time will delivery take place?
- What kinds of addresses can SHERPR deliver to?
- My box/bag is showing as ‘Delivered’ but I haven’t received it?
- What do I do if my box/bag was not delivered?
- The delivery address is difficult to find/not very accessible. Can I provide more information?
- Can I change my delivery date, name, address or phone number?