GETTING A QUOTE - FAQ

  1. What are the maximum dimensions and weight my items can be?

    Bike Box | 30kg | 120 x 30 x 75cm

    Golf Box | 24kg | 120 x 30 x 36cm

    Double Skis | 20kg | 205 x 36 x 18cm

    Single Skis |15kg | 200 x 28 x 16cm

    Double Snowboard | 20kg | 175 x 18 x 36cm

    Single Snowboard | 20kg | 170 x 34 x 16cm

    Please ensure that your items fit within the given allowances. Failure to do so will lead to a surcharge and likely delays in your shipment. In this instance, SHERPR cannot be held responsible for delays and damages.
  2. Which services does SHERPR offer?

    We offer a bespoke door to door service.

    We can also provide you with a courier-approved, custom-made box which comes with tape, shipping labels and a manual. These boxes are robust, reusable, and designed to further protect your valuable sports equipment. 

    Alternatively, you may use your own box or casing. However, please ensure that it doesn't exceed the following dimensions to avoid any delays or damages in your shipment:

    Bike Box | 30kg | 120 x 30 x 75cm
    Golf Box | 24kg | 120 x 30 x 36cm
    Double Skis | 20kg | 205 x 36 x 18cm
    Single Skis |15kg | 200 x 28 x 16cm
    Double Snowboard | 20kg | 175 x 18 x 36cm
    Single Snowboard | 20kg | 170 x 34 x 16cm

    Please note, SHERPR cannot be held responsible for labels that fall off of material bags if a box is not used. 

  3. What destinations are available?

    We currently ship from the UK/Ireland to the rest of Europe, Canada and the USA. If you are interested in shipping to a country that's not on our list or have any further questions then please contact us on support@sherpr.com or call us on +44 (0) 2039506616.

  4. Can I get a quote?

    Enter your collection country, destination country and the number of (sports equipment) items you would like to ship and click 'Get Quote' to present prices based on your inputs. To proceed with your quote, click 'Buy Now'.

    If you're looking for something more bespoke, or you're relocating, we can also help you with this. Please email us on contact@sherpr.com or call us on +44 (0) 2039506616

  5. What does SHERPR ship?

    We ship bicycles, golf clubs, skis and snowboards. To ensure safe transit, we can provide you with custom-made Premium packaging designed to fit bikes, golf clubs, single or double skis/snowboards with additional space for poles, gloves and jackets. We can also ship your suitcase/luggage, or if you're relocating, we can ship boxes in bulk for you. Please email us at contact@sherpr.com or call us on +44 (0) 2039506616  to find out more information.