GETTING A QUOTE - FAQ

  1. What destinations are available?

    We currently ship from the UK/Ireland to the rest of Europe, Canada and the USA. If you are interested in shipping to a country that's not on our list or have any further questions then please contact us on support@sherpr.com or call us on +44 (0) 2039506616.

  2. Can I get a quote?

    Enter your collection country, destination country and the number of (sports equipment) items you would like to ship and click 'Get Quote' to present prices based on your inputs. To proceed with your quote, click 'Buy Now'.

    If you're looking for something more bespoke, or you're relocating, we can also help you with this. Please email us on contact@sherpr.com or call us on +44 (0) 2039506616

  3. Which services does SHERPR offer?

    We offer a bespoke door to door service.

    We can also provide you with a courier-approved, custom-made box which comes with tape, shipping labels and a manual. These boxes are robust, reusable, and designed to further protect your valuable sports equipment. 

    If you are sending a Bike you may use your own box or casing. However, please ensure that it doesn't exceed the following dimensions to avoid any delays or damages in your shipment:

    Bike Box | 30kg | 155x 35 x 85cm

     

  4. What are the maximum dimensions and weight my items can be?

    Bike Box | 30kg | 110 x 27 x 75cm

    Golf Box | 24kg | 120 x 30 x 36cm

    Snowsports Equipment  | 25kg | 195 x 38 x 16cm

    Please ensure that your items fit within the given allowances. Failure to do so will lead to a surcharge and likely delays in your shipment. In this instance, SHERPR cannot be held responsible for delays and damages. 
    If you are using your own bike box, please see " Can I use my own bike box?".
  5. What does SHERPR ship?

    We ship bicycles, golf clubs, skis and snowboards. To ensure safe transit, we can provide you with custom-made Premium packaging designed to fit bikes, golf clubs, single or double skis/snowboards with additional space for poles, gloves and jackets. We can also ship your suitcase/luggage, or if you're relocating, we can ship boxes in bulk for you. Please email us at contact@sherpr.com or call us on +44 (0) 2039506616  to find out more information.

  6. How much does it cost?

    Shipping costs vary depending on location, bag weight, and transit time. Detailed quotes can be obtained online by visiting our homepage and using our Get Quote feature

  7. Does SHERPR offer any special offers or discounts?

    Yes, we often run special offers or discounts on our services. The best way to access these offers and discounts is to sign up to our mailing list. This can be done at the bottom of our homepage.

    SHERPR also offers great discounts for teams and large groups get in touch to find out more.