CUSTOMS - FAQ

  1. Who pays for customs clearance?

    You will be required to pay for any customs charges upon receiving your equipment at your final location. Please note, SHERPR cannot provide quotes for import tax/ duty fees as this is out of our control. 

  2. Who takes care of customs?

    We will provide you with all of the relevant paperwork to ensure a smooth journey through customs. We will require a full list of all packed items, along with a brief description and an estimated value for each. Any items that are not declared may delay delivery or require removal. Please note that customs clearance is out of our control, and SHERPR cannot be held responsible for any delays or fees.