ABOUT SHERPR - FAQ

  1. Do you have your own fleet?

    We currently use UPS, FedEx and Parcelforce for domestic and international shipments, as well as our own drivers for larger shipments. Both methods are fully trackable with your unique tracking number.

  2. My question isn’t listed, what do I do?

    If your question isn’t listed on our FAQs, or you have further questions, please contact us on support@sherpr.com or +44 (0) 2039506616.

  3. What is SHERPR?

    SHERPR is a no hassle, door-to-door service for shipping your sports equipment. We send your equipment ahead of time allowing you to enjoy your travel experience without the added stress of airports and airlines.

  4. Why use SHERPR over airlines?

    We understand the importance of having your equipment arrive safely and on time. Our goal is to remove the hassle of lugging large, heavy sports equipment and for you to sit back and enjoy your trip. Our door-to-door delivery means we collect it from your home/ office and deliver it to your final destination, at competitive rates. We’re often cheaper than airlines and you’ll never be hit with hidden fees from us. 

  5. Is SHERPR safe to use?

    Yes. We understand that your sports equipment is personal and valuable. We pride ourselves on our high quality, professional service and ensure to partner with couriers with similarly high standards. We also have a team that is highly experienced in transporting sports equipment for large events, such as the Olympics.

  6. What are your contact hours?

    Our office hours are 09:00 – 18:00 GMT, Monday to Friday. However, you can reach a member of our team outside of these hours on support@sherpr.com who will be happy to assist.